Distribution Operations Supervisor

Company: Mactac North America
Location: Vancouver
Posted on: February 18, 2026

Job Description:

Job Description Job Description Hiring Distribution Operations Supervisor- Vancouver, WA Position Summary Direct and coordinate the activities of the Finishing and Distribution Center to ensure cost-effective operation. Warehouse management responsibilities include the management of inventory, facility and equipment maintenance and services, administration of company policies and procedures, and supervision of all production and warehouse personnel. The DC Operations Supervisor leads a team in a unionized, multi?shift distribution center to safely and efficiently receive, pick, pack, replenish, and ship customer orders. This role manages daily execution, supports cross-shift handoffs, and ensures consistency of operations across all shifts. The Supervisor upholds the collective bargaining agreement (CBA) while driving performance, engagement, and continuous improvement. Qualifications 2–4 years of distribution/warehouse operations experience, with 1–2 years leading in a unionized environment. Experience coordinating or supervising multi?shift operations. Knowledge of LMS platforms Strong documentation, communication, and floor leadership skills. Proven ability to collaborate on a CBA Requirements (seniority, OT protocols, progressive discipline). Experience with multi?shift planning, shift?to?shift handoffs, and cross-shift productivity alignment. Preferred Experience with JD Edwards (JDE) ERP systems. Associate's/Bachelor's in Supply Chain, Operations, or related field. Lean/CI experience (5S, Kaizen, standard work). Duties & Responsibilities Safety Acts as a safety leader and puts safety first by supporting overall employee safety, fire protection, mobile equipment, housekeeping programs and maintains safe working environment. Lead a safety-first culture ; conduct start-of-shift briefings and enforce PPE and safety policies. Coordinate safety expectations and follow-up actions across all shifts to ensure continuity. Investigate incidents and implement corrective actions with sustained improvement. Labor Relations & CBA Collaboration Administer the CBA fairly and consistently across shifts, including overtime protocols and seniority-based regulations. Partner with HR on progressive discipline and grievance resolution, ensuring documentation aligns with contract language. Facilitate inter-departmental communication regarding grievances, investigations, or labor issues. Quality Drive continuous improvement initiatives to increase process accuracy, reduce defects, and enhance operational consistency across all distribution activities. Implement / promote standardized work instructions and regularly audit compliance to ensure adherence to quality and safety protocols. Collaborate with cross?functional teams (Operations, Engineering, Procurement, and Customer Service) to identify root causes of defects and develop corrective and preventative actions (CAPA). Track, analyze, and report key quality metrics (e.g., order accuracy, damage rates, audit scores) to ensure performance meets or exceeds corporate expectations. Champion a culture of quality by providing coaching and training for frontline associates, supervisors, and new hires. Oversee the investigation of customer complaints and quality issues, ensuring timely resolution and communication of outcomes. Validate that all quality-related documentation is accurate, complete, and compliant with internal policies and external regulatory requirements. Operational Execution Translate the daily plan into staffing and workflow decisions across multi-shift operations . Ensure smooth handoffs between shifts, including work-in-progress, equipment readiness, and open tasks. Utilize tools to monitor throughput, productivity, and quality. Adjust headcount and task assignments based on volume, priority, and shift?to?shift variability. Oversees staffing schedule assignments to meet production and customer service requirements, while monitoring production schedules in conjunction with productivity constraints and overtime. Facilitates the activities of subordinates and production employees through timely performance appraisals and day-to-day interaction with department managers or shift supervisors. Responsible for the completeness and accuracy of all production records and reports initiated throughout the plant. Leads the Daily Management System. People Leadership Provide clear direction, on-the-floor coaching, and real-time feedback. Support consistent performance and attendance management across shifts. Lead onboarding, cross-training, and development of union-represented associates. Conducts departmental shift meetings regularly. Plans, coordinates, and leads quarterly plant-wide communications meetings. Promotes and maintains high morale and productivity of employees through fair and effective supervisory practices. Evaluates job performance of all employees, disciplining where necessary and providing verbal or written recognition for significant accomplishments. Arranges for necessary time off when justified, and counsels' employees on work activities and attitudes. Facility Management and Business Acumen / Relationships Understands and respects business confidentiality and sensitivity where required through compartmentalization. Monitors all production, waste, and quality metrics. Generates and validates various reports necessary to ensure continuous quality and productivity improvement are made to achieve stated goals within the manufacturing operation. When necessary, drives departmental improvement projects and Kaizen events as needed to meet the identified goals. Responsible for overall inventory accuracy at the facility. Facilitate doing cycle counting to ensure availability of required inventories and to work through issues regarding the replenishment of warehouse inventories. Coordinate and maintain all Enterprise Resource Planning (ERP) / Warehouse Management System (WMS) functionality. Establish positive working relationships with other Finishing site leaders to work on projects as directed by the senior leadership. Identify opportunities to implement process changes to improve yields, reduce costs, improve runtime, reduce downtime, and improve quality for all products. Translate high level business KPIs into site level metrics to drive the desired results in SQDIP. Partners with engineering department personnel to establish or refine preventative and routine maintenance programs as well as monitors daily production downtime issues to determine root causes and reduce the risk of recurrence. Participates in the Quality Management System and enforces policies and procedures to maintain quality standards. Available on-call as a technical and leadership resource to the plant during all hours of operation. Enforces all company policies regarding performance and behavior standards and operational procedures as defined by the standard work instructions. Aligns with the Engineering Department to identify and prioritize equipment improvement projects. Works with Corporate Supply Chain Managers to develop the coater schedule and optimize raw material purchasing to meet inventory and cash flow goals. Requirements Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results. Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Follows through on commitments. Ability to achieve results through other people and departments, with good presentation and communication skills. Contacts : Internal Has daily contact and interaction with all subordinates to coordinate production activities. Has frequent communications with Safety Manager, Quality Manager, Technology Manager, Finance Manager, Logistics Manager, and Subordinates on operational problems, efficiencies, and process improvements. Has routine meetings and discussions with the corporate partners regarding processing issues and product specification concerns within all departments. Has frequent communications with the engineering department regarding machine issues, scheduling maintenance downtime, spare machine parts, etc. Has routine interaction with the Human Resources Dept. on matters regarding employee disciplinary measures, accident investigation reports, new employee hiring, etc. Meets with Production Scheduling personnel as needed to adjust machine operation scheduling to improve production efficiency. External Contacts outside of the plant are primarily with peers in the other Mactac facilities in the form of knowledge sharing, consultation, and mentoring. Communications may extend to customers, vendors, raw material suppliers regarding the quality of incoming raw materials. Physical Requirements: Facility: Some time is spent on the floor and the remaining time is spent in an office setting. Hazards are those normally associated with a Plant position and include noise levels above 85 decibels, warm building temperature during mid-summer months, rotating equipment, and machine parts. Personal and product safety requirements for the plant include safety glasses, safety shoes, and hairnets. Work Authorization: Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. Travel: Occasional travel is required. 15 Percent for ERP Training in first year. Minimal in Year 2. Company Overview: For over 60 years, Mactac has been a leader in the pressure-sensitive adhesive (PSA) industry, offering a full range of adhesive solutions, including acrylic, rubber, hot melt, solvent, emulsion, and UV technologies. As a vertically integrated company with six specialized divisions, we serve diverse markets such as label printing, packaging, retail display, automotive, medical devices, and more. Built on a foundation of innovation, integrity, and reliability, Mactac delivers world-class technology and customer service to provide the best solutions for your adhesive needs. Disclaimers: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. It is the policy of Mactac that all employees are employed at the will of Mactac for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time and for any reason. Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract. We will not accept unsolicited resumes from agencies. Please do not send agency resumes to our website or Mactac and affiliated employees. Job Posted by ApplicantPro

Keywords: Mactac North America, Vancouver , Distribution Operations Supervisor, Manufacturing , Vancouver, Washington